Making the leap from an in-house sales or merchandising team to an outsourced partner, like VSS, can feel risky.
But the reality is, many businesses are making the shift for good reason: it’s smarter, leaner, and more agile.
1. Significant Cost Savings
Outsourcing often means substantial reductions in overall cost.
- According to a Deloitte study, outsourcing sales operations can reduce costs by up to 40% compared to in-house teams.
- Another industry analysis found that companies saved around 30% in sales and marketing costs after switching to an outsourced model.
- Outsourcing labour to lower-cost providers or shared service models can reduce employment costs by as much as 70%.
You’re not just saving on salaries, you’re avoiding extra spend on travel, admin, benefits, insurance, and more.
2. Better Coverage, Zero Downtime
In-house teams can leave you vulnerable:
- Holidays, illness, and training days reduce coverage.
- Outsourced teams offer instant backfill, with no interruptions and consistent national coverage, even in remote areas.
- Studies show outsourced teams ramp up much faster too:
- In emergencies, like, a sudden promotion, stock delivery or compliance check, you're never caught short.
3. Tech-Driven Efficiency & Visibility
Outsourcers bring their own tech infrastructure:
- Real-time reporting, with quality photos.
- Greater transparency and insights you can act on, not just end-of-month summaries.
This kind of visibility means you can make faster decisions and get better results.
4. Scale As You Go
Outsourcing allows you to flex your team size with seasonal demand:
- Need more merch support during peak times? No problem.
- Deloitte reports 59% of businesses outsource primarily to manage variable costs and reduce long-term commitments.
5. Focus on What You Do Best
Outsourcing frees you up:
- Less time managing HR, scheduling and payroll.
- More time on brand building, strategy, and growth.
- Leading research shows outsourcing allows companies to redirect energy into core strengths without being bogged down in operational admin.
Why VSS?
At VSS, we bring:
- Cost-efficiency through smart planning and flexible staffing.
- National coverage with built-in backup and no gaps.
- Real-time reporting with insights you can actually use.
- Experienced, retail-savvy people, not short-term temps.
- A flexible model that grows or shrinks with your needs.
Final Take
By transitioning to an outsourced model, businesses typically gain:
- Up to 40% cost reduction
- Faster ramp-up
- No coverage gaps
- Clearer reporting
- A proactive, scalable field team
If you're thinking about what comes next for your brand, now might be the right time to explore outsourcing. We'd love to show you how it works — and what it could mean for your business.
