We’re not your average retail support company. Since 1997, VSS has delivered results through expert sales and merchandising services - tackling complex retail challenges, tailoring plans to each client, and ensuring your brand gets the visibility it deserves, every time.
Our experienced team knows retail inside out, with decades of combined expertise across diverse categories and store environments. We don’t just merchandise - we help drive sales, monitor stock levels, and support staff training to ensure your brand performs at its best on the shop floor.
Exceeding Expectations
We're not your typical merchandising company - we provide gold-standard services. One of our core mottos is 'first time right' - we’ll make sure to meet and exceed all your expectations.
Our Team
Our team is comprised of the best in the business. We work tirelessly to recruit top talent. Every team member is handpicked for their expertise, passion, and commitment to delivering outstanding results.
Training
Whether online or in person, we prioritise training and continuously upskill our team. Understanding your brand is our top priority.
Meet the Team
Lynne Cowan, COO
I’m passionate about creating teams that drive results and increase sales. Focused on people and commitment, I work with clients to deliver excellent results. We work hard to ensure the retailer’s expectations and the brand’s expectations are met in a cohesive manner. Thus increasing sales opportunities for both through effective merchandising, training and placement.
Phil Cowan, Director
With a strong retail background, I believe success comes from simple, proven systems and a committed team. Over 28 years we have created a committed team and kept up to date with technology required to create effective systems.
Nicola Gillespie, Account Manger
Having been with VSS for many years, my extensive merchandising experience is the perfect background to provide our clients with knowledgeable support. I’m proud to be part of a team that’s all about delivering results
Brenda Cortesi-Harrison,
Account Manager/Marketing
I've built my career in retail, customer service, and marketing. I love helping brands stand out where it counts - in store. With hands-on experience in merchandising, team leadership, and client management, I focus on getting real results.
Liz Woodhouse, Quality Control
I’ve been part of VSS for many years having experience in the field and in administration. My role is to ensure the standards in the field are being met by our field team. I’m proud to play a part in making sure we deliver great results every time.
Jade Huse-White,
Account Manager
With a strong background in account management, project leadership, and hands-on retail experience, I am passionate about building trusted client relationships and delivering outstanding results across the brands that I work with.
Grace Hirst, PA/Team Support
As PA and support to the wider VSS team, I keep everything running smoothly behind the scenes. From organising schedules, training co-ordination and assisting with day-to-day operations, I’m proud to play a part in helping our team deliver great results for our clients.
Lauren McLaughlin, Marketing Consultant
I’ve spent many years as a Visual Merchandiser, helping brands stand out in store. Now, as a Marketing Consultant, I combine retail and marketing expertise to support brand success both in store and beyond. I’m proud to be part of a team that’s all about delivering real results.
Unlock retail success with VSS
We know what it takes to make your brand shine in every store.