What Our Merchandisers See - That You Might Not
When you work in retail long enough, you realise something: the biggest sales risks aren’t always dramatic. Sometimes, it’s the little things that quietly chip away at your numbers.
At VSS, our merchandisers are in stores every day. They’re not just checking stock or ticking off a task list, they’re your eyes and ears on the retail floor. And what they spot can make a serious difference.
Here are just a few things we see (and fix) that often go unnoticed:
1. Stock sitting in cartons, not on shelves
If your product isn’t on display, it’s not going to sell. Simple as that. We often find boxes of stock sitting in the reserve or tucked away in staff areas. Our team gets it on the shelf fast, where it belongs.
2. Broken or missing POS
Whether it’s a wobbly shelf strip, a price tag gone walkabout, or a promo sign that’s slipped behind a display, damaged or missing POS can confuse customers and make your brand look sloppy. We fix it then and there.
3. Wrong or missing pricing
Nothing derails a sale like a missing or incorrect price tag. If the price doesn’t match the shelf label or is missing altogether, customers walk. Our merchandisers double-check pricing and work with store staff to get it sorted on the spot.
4. Competing stock sneaking into your space
Planograms are great in theory, but in the real world, other brands often end up in your bay. We remove what shouldn’t be there and restore your layout because good visibility drives conversion.
5. Display fatigue
Even the best displays start to look tired without a refresh. Our team keeps things clean, front-faced, and shopper-ready. It's the difference between looking "meh" and standing out.
It’s what we do, every day
Great merchandising isn’t just about following a plan. It’s about noticing the stuff that slips through the cracks and doing something about it.
So if your brand is only checking in on stores once a month, or leaving it up to store staff, there’s a lot you could be missing.
That’s where VSS comes in. We see it, we fix it, and we keep your brand looking sharp.
